Streamlining Motorcycle Insurance Claims
4th Dimension Innovation - Simplifying the claims process for insurers, brokers, and riders.
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We appreciate the need to consistently deliver value
Efficiency
We streamline the claims process, saving you time and moneyExpertise
Our team has the knowledge and experience to handle even the most complex claimsCost-Effectiveness
We work with a network of trusted partners to ensure you receive the best valueSeamless Process
We take care of everything, allowing you to focus on what matters most - getting back on the road
Explore the UKs Leader in Motorcycle Claims
4th Dimension Innovation Provides Unmatched Insurance and Assistance Services for Insurers and Brokers
Expert Claims Handling
Our experienced team will handle all aspects of your claim, from initial notification to final settlement.
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Efficient Logistics
We manage the entire claims process logistics, ensuring a smooth and timely resolution.
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Qualified Engineering & Repair
We work with a network of trusted and certified repair shops to get your motorcycle back on the road quickly and safely.
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Direct Rider Assistance
We also provide direct assistance to motorcycle riders throughout the claims process, offering guidance and support.
Learn moreExpert Claims Handling
Our experienced team will handle all aspects of your claim, from initial notification to final settlement.
Learn moreEfficient Logistics
We manage the entire claims process logistics, ensuring a smooth and timely resolution.
Learn MoreQualified Engineering & Repair
We work with a network of trusted and certified repair shops to get your motorcycle back on the road quickly and safely.
Learn moreDirect Rider Assistance
We also provide direct assistance to motorcycle riders throughout the claims process, offering guidance and support.
Learn more“4th Dimension Innovation appreciates the need to consistently deliver value and a satisfying customer journey. Specialised and operating solely in the motorcycle market, our success.”
-Josh Roberts, Head of Straegy and Procurement, Swinton Insurance
Your Questions Answered
Our customer support team is ready to assist you with any queries or concerns. Whether it's a question about your claim or the repair process, we're here to provide the guidance you need. Find all the contact information for our teams right here, and let us take care of the rest.
Our experienced team and efficient processes ensure swift and accurate claims handling, saving you time and resources. We manage everything from initial notification to final settlement, including logistics coordination with our repair warehouse.
By providing efficient, transparent, and timely claims resolution, we contribute to a positive customer experience for your policyholders.
We heavily invest in research and development to constantly optimize processes and integrate cutting-edge technology for improved efficiency and accuracy in our services.
We will always do everything we possibly can to sort out the problem. If we cannot resolve your complaint straightaway, we’ll send you a written acknowledgement within five working days and keep you informed on our progress until your complaint has been resolved. Our regulator gives us a maximum timescale of eight weeks in which to resolve complaints, however we aim to resolve the majority of complaints long before then.
Should you remain unhappy with our final response, or if eight weeks have passed since you first raised the matter with us, you may have the option to refer the matter to the Financial Ombudsman Service (eligibility criteria apply).
4th Dimension is covered by the Financial Ombudsman Service who conduct a fully independent review and resolve individual complaints against financial services institutions in the UK. There is no cost to you for using their service. Is it important to note the Ombudsman will not consider a complaint until 4th Dimension has had the opportunity to address the complaint.